COVID-19

• For every staff member, we regularly check for COVID-19 symptoms and mandate a 14-day quarantine as needed.

• For every patient, we screen in advance for COVID-19 symptoms and ensure meticulous protective gear and hygiene for each visit. This includes appropriate personal protective equipment for all appointments.

• To continue social distancing measures, we have set up a virtual waiting room for patients to wait outside/ in car and text to check in. On the day of your appointment you will receive detailed instructions – stay tuned!

• Between patient visits, we clean, disinfect and sterilize rooms, instruments and all surfaces in our procedure rooms and operatories.

• In the reception/waiting area, we continually disinfect all surfaces and provide hand sanitizer to both staff and patients.

• And at least daily, we clean all floors, bathrooms and high touch areas to ensure all areas are disinfected and fully sanitized.

Prior to every appointment, you will be required to sign the Covid-19 Pandemic Dental Risk Consent Form. Please read through it and let us know if you have any questions prior to your appointment. You do not need to print and sign the document. When you come for your appointment you will sign an electronic version on our iPad. We can email you a signed copy at your request.

Protocol Prior To Your Appointment

1. Please come right on time for your appointment. If you arrive too early, you may have to wait outside. Remember the doors will remain locked until your appointment time.
2. Once it’s your appointment time we will unlock the doors and you will be required to sanitize your hands right away.
3. You will be required to keep your mask on at all times except when receiving treatment in the dental chair. 
4. Your temperature will be taken with infrared head thermometer.  If your temperature reading is over 38◦C, your appointment will be cancelled as the Ministry of Health considers this as testing positive for Covid-19.
5. You will then sign the consent form on the iPad and sanitize once more.
6. Then you can go inside the dental operatory to start your appointment.

Protocol After Your Appointment

1. Please remain seated until everyone is ready to exit the operatory and make sure your mask is back on. Once ready you will all exit together and then wash your hands with soap and water.
2. You will then head over to the reception desk to start the check-out process
3. If payment is required please try to pay with Debit, Visa, MasterCard or Email Transfer. Receipts will be emailed and no paper copies will be given.